![]() This doesn’t affect any saved information on the phone storage so backing up won’t be necessary. Performing a soft reset does a lot of wonders when it comes to resolving minor software errors including rogue apps. After 30 seconds, press and hold the Power/Side button again until the iPad reboots.Release the buttons when the Slide to Power Off command appears and then drag the power off slider to the right.Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.If it’s still unable to load or continues to crash, then soft reset your iPad Pro with these steps: Try loading the app afterwards and see if the problem is gone. ![]() Swipe up on the Messenger app card/preview to close it.Then swipe right or left to navigate through the app previews.Swipe up from the bottom of the Home screen and then pause slightly in the middle of the screen.If the problem occurs so suddenly, then that could be just a random app error that can easily be rectified by ending the application and then restarting it. First solution: Quit the app then restart. Here are some of the recommended workarounds and potential solutions you can try. But if the Internet is working just perfectly fine and the rest of your online apps are working except for Messenger, then that’s when you need to troubleshoot the app or iPad software. If the Internet isn’t working at the moment, then that’s the root cause of the problem and therefore needs to fix so online apps and services, particularly Messenger can get back up and running smoothly again. You can open your browser then browse through different websites to test the Internet connection on your iPad Pro. ![]() Online apps won’t be able to load if the Internet connection isn’t stable or on and off. What to do if Messenger crashes on your iPad Pro 2018?īefore troubleshooting, check your Internet connection. If they don’t work for you or if you still need our help, contact us anytime through our iPad issues questionnaire. Browse through the page to find issues that are similar with yours and use the solutions we suggested. For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. ![]()
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